Utility Field Service Management Platform
Achieve new levels of performance with AI agents working alongside your team on a real-time model of your network, assets, work orders and crews
Unique Benefits
Accelerated time to value
Order-of-magnitude gains in configuration, integration and day-to-day operations
Accelerated time to value
Order-of-magnitude gains in configuration, integration and day-to-day operations
Operational excellence
More value from every dispatch, with agents reconciling crew, network and asset state against shifting operational priorities
Operational excellence
More value from every dispatch, with agents reconciling crew, network and asset state against shifting operational priorities
Major incident response
Agents draw on past events and simulations to present operators with options when minutes matter
Major incident response
Agents draw on past events and simulations to present operators with options when minutes matter
Proven agents, not chatbots
Built to do the same thing every time. Simulation-trained, guard-railed, advancing from inform to decide to automate
Proven agents, not chatbots
Built to do the same thing every time. Simulation-trained, guard-railed, advancing from inform to decide to automate
Network and asset-aware
A common model integrating field service with your mission-critical OT and IT systems of record — network, assets, work orders and crews in one operating picture
Network and asset-aware
A common model integrating field service with your mission-critical OT and IT systems of record — network, assets, work orders and crews in one operating picture
Private AI by design
Private models running in your environment, single-tenant by design, with operational data that never leaves your perimeter
Private AI by design
Private models running in your environment, single-tenant by design, with operational data that never leaves your perimeter
Platform capabilities
Operations
- Planning and scheduling
- Dispatch and work execution
- Asset and network operations
- Forms and field data capture
Agent workforce
- Configuration and integration agents
- Decision-support agents
- Field-assistance agents
- Production continuity agents
Integration and Data
- IT, OT and SaaS connectivity
- Field-service-centric data model
- Complete field and asset history
- Data as a product
Security
- Zero-trust architecture
- OT-grade controls
- Single-tenant deployment
- Utility data ownership
Deployment
- Private cloud
- On-premise
- Dedicated client apps
Real-time model substrate, spanning OT and IT
Network state 
Assets 
Work orders 
Crews Explore Products
Utility Field Service Management Platform
