Privacy Policy
1. Introduction
This Privacy Policy explains how Yambay Technologies Pty Ltd (“we”, “our”, “us”) collects, uses, and protects information when you use our website (“Website”). We are committed to managing personal information responsibly and in accordance with applicable laws, including, where relevant, the GDPR and UK GDPR.
2. Information We Collect
2.1 Information you provide
We may collect information that you choose to submit, such as when you make an enquiry or communicate with us through the Website.
2.2 Automatically collected information
When you visit the Website, certain technical and usage information may be collected automatically, such as device details, browser type, IP address, and interaction data.
2.3 Cookies and similar technologies
The Website uses cookies and similar technologies for functionality, performance, and analytics. For details on the specific cookies we use and how to manage them, see the Cookie Policy section below.
3. How We Use Information
We may use information collected through the Website to:
- operate, maintain, and improve the Website
- respond to enquiries and provide support
- analyse Website use and performance
- ensure Website security
- comply with legal obligations
We do not sell or rent personal information.
4. Legal Basis for Processing (EU/UK Visitors)
Where applicable, we rely on the following legal bases:
- Consent — for non-essential cookies and information you voluntarily provide
- Legitimate interests — for Website security, performance, and improvement
- Contract/communication necessity — when you contact us and we respond
You may withdraw consent at any time.
5. Data Retention
We retain personal information only for as long as necessary for the purposes described in this Policy, or as required by law.
6. Your Rights
Depending on your jurisdiction, you may have the right to:
- access the personal information we hold
- request correction or deletion
- withdraw consent
- restrict or object to processing
- lodge a complaint with a data protection authority
EU/UK visitors may manage cookie consent at any time using the Manage Cookie Preferences link on this page.
7. Third-Party Tools and Services
The Website may use third-party tools that support features such as communication, analytics, or performance. These providers may process information in accordance with their own privacy policies.
8. Contact
If you have any questions about this Privacy Policy or wish to exercise your rights, you can contact us using the options provided on the Website.
Cookie Policy
1. Introduction
This Cookie Policy explains how we use cookies and similar technologies on the Website. It should be read alongside our Privacy Policy above.
2. What Are Cookies
Cookies are small text files stored on your device when you visit a website. They serve various purposes, such as remembering your preferences, enabling functionality, and helping us understand how the Website is used.
3. How We Use Cookies
We use cookies in the following categories:
3.1 Necessary cookies
These cookies are required for the Website to function and cannot be disabled. They include cookies that record your cookie consent preferences.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| cc_cookie | Cookie Consent | Stores your cookie consent choices | 1 year |
3.2 Analytics cookies
These cookies help us understand how visitors interact with the Website by collecting information anonymously. They are only set if you consent via the cookie banner.
| Cookie | Provider | Purpose | Duration |
|---|---|---|---|
| _ga | Google Analytics | Distinguishes unique visitors | 2 years |
| ga* | Google Analytics | Maintains session state | 2 years |
Note: Google Analytics is not yet active on the Website. This section will apply once it is enabled.
3.3 Third-party services
The Website uses the following third-party service that may set its own cookies:
| Service | Provider | Purpose |
|---|---|---|
| Tidio | Tidio Ltd | Live chat support widget. May store session and preference data to maintain chat conversations. |
Tidio’s use of cookies is governed by Tidio’s Privacy Policy.
4. Managing Your Cookie Preferences
When you first visit the Website, a cookie banner will ask for your consent to non-essential cookies. You can change your preferences at any time by clicking the Manage Cookie Preferences link.
You can also control cookies through your browser settings. Most browsers allow you to block or delete cookies. Note that blocking certain cookies may affect the functionality of the Website.
5. Updates to This Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for regulatory reasons.
Terms of Use
1. Acceptance of Terms
By accessing or using this Website, you agree to these Terms of Use and our Privacy Policy. If you do not agree, you must stop using the Website.
2. Permitted Use
You may use the Website for lawful, personal, and non-commercial purposes. You must not:
- interfere with or disrupt the Website
- attempt to access data or systems without authorisation
- use automated tools to extract data without prior written permission
3. Intellectual Property
All content on the Website, including text, graphics, images, and layout, is owned by Yambay or licensed to us, unless otherwise stated. You may not reproduce or distribute Website content without prior written permission except where permitted by law.
4. Third-Party Services
The Website may reference or link to third-party platforms or services. We are not responsible for their content or practices.
5. Trademarks
Any references to third-party trademarks, including Apple, iOS, Android, and Windows, are used solely to describe compatibility or supported platforms. All trademarks remain the property of their respective owners. We make no claim of affiliation, endorsement, or sponsorship.
6. Disclaimer
The Website is provided “as is” without warranties of any kind. We do not guarantee the accuracy, completeness, or availability of the Website.
To the fullest extent permitted by law, we disclaim liability for any loss or damage arising from your use of the Website.
7. Limitation of Liability
Nothing in these Terms limits or excludes any liability that cannot be limited or excluded under applicable law.
To the maximum extent permitted by law, we exclude all liability for any loss or damage arising from or in connection with your use of, or inability to use, the Website.
8. Governing Law
These Terms are governed by the laws of the State of New South Wales, Australia. Any disputes will be resolved exclusively in the courts of that State.
9. Updates to These Terms
We may update these Terms from time to time. Continued use of the Website after changes are published constitutes acceptance of the updated Terms.
