Yambay

Smart apps for rapidly-deployed field service solutions

Field Service Solutions

Streamline asset operations through real-time collaboration between crews, planners, schedulers, dispatchers, and engineers

Service & Repairs
  • Asset Inspection
  • Planned Service and Repair
  • Unplanned Maintenance
  • Damage Assessment
Customer Operations
  • Connections
  • Meter Management
  • Customer Investigations
Asset Programs
  • Commissioning
  • Vegetation Management
  • Street Light Management

Unique Benefits

Designed and built for electrical utilities

Out-of-the-box workflows, configurations, forms and integrations

Crew-centric workflow that abstracts crews from OT and IT systems

Manage work using real-time order, asset, and network perspectives

Comprehensive field service history for every asset

Product Features


Field Service Operators

Order Feedback Mobile Platforms Asset Feedback Situational Awareness Work Details Materials Timesheets Completion Status Native apps for iOS, Android & Windows Phones, Tablets, Laptops & Browser Asset Details Forms & Checklists Photos & Videos Maps Geospatial Network Real-Time Network Asset History Task List Materials & Resources

Product Features


Field Service Managers

Dispatch & Monitor Dispatch orders to crews, monitor progress, and adapt to changes in real-time Complete Orders Quality check and complete orders. Raise follow up work Plan & Schedule Organize and optimize crews, work, and resources Publish Feedback Publish feedback to OT & IT systems, or as a data product

Technical Edge

Brilliant UI/UX

Drive user adoption with dedicated phone & tablet apps for Android, iOS and Windows

AI and Automation

Accelerate time-to-value, optimize operations through AI and automation

Flexible Integration Model

Break down IT silos with modern data architectures -- 'data as product' and event streaming -- plus native connectors for SAP, ERP, and core utility systems

Modern Architecture

Be future-ready and adaptable, leveraging modern cloud technologies optimized for on-premise and hybrid-cloud deployments

Enterprise Security

Protect critical infrastructure with operational-technology-grade security architecture spanning the control room to the field

Reimagine field operations and asset management